For the past couple of weeks my Internet connection at home has been flakey and irratic. Sites would take multiple refreshes to fully load and there is a good amount of packet loss. Unfortunately this has been on and off making it very hard to troubleshoot exactly what is going on.

I called technical support and the lady on the phone said everything seemed fine on her end. Then she tried to ping my IP address and noticed an 80% packet loss proving there was something going on between my cable modem and Comcast. She put in an order for a tech to come out and replace my rented cable modem.

The tech came and said “Nothin’ is wrong with the modem. It’s something outside which should be fixed in 48-72 hours.” Low and behold 72 hours later nothing has really changed. The connection seems a little better but it is still unusable if I want to get anything done. Apparently I’m not the only person noticing this.

Over at DSLReports.com someone posted a topic titled “[Connectivity]Constant Downtim | East Coast | Maryland Area” and included a graph of his packet loss using a line monitoring tool.

Blue = Bad!

Looks like until this gets resolved, I won’t be updating my blog as much.